Return & Exchange Policy

At Ascareway Skincare, your satisfaction matters to us. Skincare products need strict hygiene standards. This policy explains when you can return or exchange an item, and how the process works.

Eligibility for Returns and Exchanges

You can request a return or exchange if:

• You received the wrong product.
• The product arrived damaged or defective.
• The product is unused, unopened, and in its original packaging.

Items We Cannot Return or Exchange

We do not accept returns or exchanges for:

• Opened, used, or tampered products.
• Items bought during a sale or discount, unless the item is defective.
• Products sent back without original packaging or proof of purchase.

Time Limit for Requests

• You must report any issue within 48 hours of receiving your order.
• Requests made after 48 hours will not qualify.

How to Request a Return or Exchange

Follow these steps:

1. Email us at info@ascarewayskincare.com within 48 hours of delivery.
2. Include your order number, a description of the issue, and photos if the product is damaged or incorrect.
3. Wait for our approval. Once approved, we arrange pickup or exchange through our courier partner.
4. Refunds, if approved, go back through your original payment method or as store credit. This takes 7 to 10 business days.

Who Pays for Return Shipping

• If the mistake is ours, such as a wrong or defective product, we cover the shipping cost.
• If you request a return for any other reason, you cover the shipping cost.

A Note on Skincare Results

Skin reacts differently for each person. We do not offer refunds or exchanges based on dissatisfaction with results. This policy covers only defective, damaged, or incorrect items.

Contact Us

For any return or exchange question, reach us at:

Email: info@ascarewayskincare.com
Website: ascarewayskincare.com

Exchange Policy

At Ascareway Skincare, your satisfaction matters to us. Skincare products need strict hygiene standards. This policy explains when you can return or exchange an item, and how the process works.

Eligibility for Returns and Exchanges

You can request a return or exchange if:

• You received the wrong product.
• The product arrived damaged or defective.
• The product is unused, unopened, and in its original packaging.

Items We Cannot Return or Exchange

We do not accept returns or exchanges for:

• Opened, used, or tampered products.
• Items bought during a sale or discount, unless the item is defective.
• Products sent back without original packaging or proof of purchase.

Time Limit for Requests

• You must report any issue within 48 hours of receiving your order.
• Requests made after 48 hours will not qualify.

How to Request a Return or Exchange

Follow these steps:

1. Email us at info@ascarewayskincare.com within 48 hours of delivery.
2. Include your order number, a description of the issue, and photos if the product is damaged or incorrect.
3. Wait for our approval. Once approved, we arrange pickup or exchange through our courier partner.
4. Refunds, if approved, go back through your original payment method or as store credit. This takes 7 to 10 business days.

Who Pays for Return Shipping

• If the mistake is ours, such as a wrong or defective product, we cover the shipping cost.
• If you request a return for any other reason, you cover the shipping cost.

A Note on Skincare Results

Skin reacts differently for each person. We do not offer refunds or exchanges based on dissatisfaction with results. This policy covers only defective, damaged, or incorrect items.

Contact Us

For any return or exchange question, reach us at:

Email: info@ascarewayskincare.com
Website: ascarewayskincare.com

Exchange Policy

At Ascareway Skincare, your satisfaction matters to us. Skincare products need strict hygiene standards. This policy explains when you can return or exchange an item, and how the process works.

Eligibility for Returns and Exchanges

You can request a return or exchange if:

• You received the wrong product.
• The product arrived damaged or defective.
• The product is unused, unopened, and in its original packaging.

Items We Cannot Return or Exchange

We do not accept returns or exchanges for:

• Opened, used, or tampered products.
• Items bought during a sale or discount, unless the item is defective.
• Products sent back without original packaging or proof of purchase.

Time Limit for Requests

• You must report any issue within 48 hours of receiving your order.
• Requests made after 48 hours will not qualify.

How to Request a Return or Exchange

Follow these steps:

1. Email us at info@ascarewayskincare.com within 48 hours of delivery.
2. Include your order number, a description of the issue, and photos if the product is damaged or incorrect.
3. Wait for our approval. Once approved, we arrange pickup or exchange through our courier partner.
4. Refunds, if approved, go back through your original payment method or as store credit. This takes 7 to 10 business days.

Who Pays for Return Shipping

• If the mistake is ours, such as a wrong or defective product, we cover the shipping cost.
• If you request a return for any other reason, you cover the shipping cost.

A Note on Skincare Results

Skin reacts differently for each person. We do not offer refunds or exchanges based on dissatisfaction with results. This policy covers only defective, damaged, or incorrect items.

Contact Us

For any return or exchange question, reach us at:

Email: info@ascarewayskincare.com
Website: ascarewayskincare.com

Exchange Policy

At Ascareway Skincare, your satisfaction matters to us. Skincare products need strict hygiene standards. This policy explains when you can return or exchange an item, and how the process works.

Eligibility for Returns and Exchanges

You can request a return or exchange if:

• You received the wrong product.
• The product arrived damaged or defective.
• The product is unused, unopened, and in its original packaging.

Items We Cannot Return or Exchange

We do not accept returns or exchanges for:

• Opened, used, or tampered products.
• Items bought during a sale or discount, unless the item is defective.
• Products sent back without original packaging or proof of purchase.

Time Limit for Requests

• You must report any issue within 48 hours of receiving your order.
• Requests made after 48 hours will not qualify.

How to Request a Return or Exchange

Follow these steps:

1. Email us at info@ascarewayskincare.com within 48 hours of delivery.
2. Include your order number, a description of the issue, and photos if the product is damaged or incorrect.
3. Wait for our approval. Once approved, we arrange pickup or exchange through our courier partner.
4. Refunds, if approved, go back through your original payment method or as store credit. This takes 7 to 10 business days.

Who Pays for Return Shipping

• If the mistake is ours, such as a wrong or defective product, we cover the shipping cost.
• If you request a return for any other reason, you cover the shipping cost.

A Note on Skincare Results

Skin reacts differently for each person. We do not offer refunds or exchanges based on dissatisfaction with results. This policy covers only defective, damaged, or incorrect items.

Contact Us

For any return or exchange question, reach us at:

Email: info@ascarewayskincare.com
Website: ascarewayskincare.com